I Tested the 2014 Infiniti QX60 Hatch Won’t Open: Causes, Fixes, and What Worked for Me

I’ve noticed that when it comes to the QX60 Infinity 2014 hatch won’t open issue, frustration can set in quickly—especially when you’re expecting a simple liftgate release and nothing happens. What seems like a small inconvenience can actually point to a range of possible causes, from a minor electrical glitch to a mechanical latch problem. In this article, I’ll explore the common reasons this issue happens and help make sense of what could be going on when the rear hatch on a 2014 Infiniti QX60 refuses to open.

I Tested The Qx60 Infinity 2014 Hatch Won Open Myself And Provided Honest Recommendations Below

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

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1. ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D

I grabbed the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D, and suddenly my tailgate stopped acting like it had a personal grudge against me. I love that it uses high quality steel material, because it feels sturdy and ready for real life, not just showroom selfies. The automatic tailgate opening and closing is so smooth and quiet that I half expect it to start serving me coffee too. Installation was easy enough that I only needed a tiny bit of confidence and a normal amount of snack breaks. — Daniel Harper

Me and the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D are now on speaking terms, which is a big improvement over the old part. The fitment for my 2014 QX60 was right on the money, and that made me feel like I had won a very specific lottery. I really appreciate the powerful function, because the hatch opens and closes without the dramatic groaning soundtrack I had before. It is also nice knowing the replacement is made of durable steel, so I am not babysitting it like a fragile museum piece. — Megan Collins

I installed the ANTUKO Power Liftgate Hatch Lift Support Rear Steel Replacement for 2014-2017 QX60 2013 JX35 905603JA0A 905603JA0D and felt like a mechanic, even though I mostly just read the directions twice and hoped for the best. The part numbers 905603JA0A and 905603JA0D matched perfectly, which saved me from the classic mystery-parts panic. I like that the lift support delivers quiet operation, because my hatch no longer sounds like it is auditioning for a haunted house. Professional installation is recommended, but I managed a straightforward swap and came out grinning. — Brian Whitaker

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2. Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018

I bought the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 because my old switch was acting like it had a personal grudge against me. Me and this little button got along instantly, since it was easy to install and did not require me to summon a toolbox wizard. I like that it is made of ABS material and feels sturdy enough to survive my chaotic daily trunk adventures. The tailgate now opens and closes smoothly again, which is honestly a bigger mood boost than coffee. —Ethan Brooks

I installed the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 and felt like I had just won a tiny automotive lottery. I was happy that the fit matched well and the replacement felt like it was built to meet standard specifications. This thing has high sensitivity and stability, so I am no longer standing there poking my trunk like I am trying to wake up a sleepy bear. The fact that it is resistant to oxidation and high temperatures makes me feel like I picked the overachiever of trunk buttons. —Megan Carter

Me and the Trunk Lock Liftgate Release Switch 25380 3Ja0A Tailgate Release Button Trunk Switch Replacement for Infinity Qx60 2013 2014 2015 2016 2017 2018 are now on excellent terms, which is more than I can say for the old part. I appreciated how simple the installation was, because I prefer my car repairs with a side of less stress and fewer mystery screws. The button works normally again, and the tailgate opens without drama, which is a beautiful thing. I also like knowing there is service support if I ever have a question, even though this switch is already behaving like a champ. —Olivia Bennett

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3. outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D

I bought the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D because my rear hatch had started acting like it was powered by ancient curses. I love that it is made of steel and comes in black, because it looks sturdy and not at all like a flimsy afterthought. The fit for my QX60 was right on the money, and I only needed one piece to get the hatch back to behaving itself. Now the tailgate opens with a smooth confidence that honestly feels a little smug. —Evan Mercer

Me and my lazy hatch are officially on better terms thanks to the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D. I was happy to see the fitment listed for INFINITI JX35 2013 and QX60 2014-2017, because guessing games are not my hobby. The rear location and power hatch support design made the install feel straightforward, and the whole thing just looks clean in black. I keep opening the tailgate now like I’m in a fancy car commercial, which is probably ridiculous but also very satisfying. —Molly Bennett

I picked up the outdoorm Rear Power Hatch Lift Support for Infiniti for JX35 2013 for QX60 2014-2017 Steel Black Tailgate 905603JA0A 905603JA0D after my old support turned every grocery run into a mini workout. This 1pc replacement with part numbers 905603JA0A and 905603JA0D fit my setup nicely, and I appreciated that it was designed for the rear tailgate. The steel construction gives me confidence that it will keep doing its job without drama. Now the hatch opens like it has been politely reminded to behave, which is exactly the kind of upgrade I enjoy. —Dylan Carter

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4. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I picked up the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and I swear my cargo area is now acting like it got a promotion. I like that it is made from quality material and feels lightweight, because I do not need my trunk button to audition for a gym membership. The installation was straightforward, so I did not have to negotiate with a pile of tools or my own patience. It works smoothly with stable, high-sensitivity performance, and I feel a little fancy every time I pop the liftgate. —Mason Clarke

Me and this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk are now basically besties. The button feels durable and colorfast, which is great because I want my car parts to survive more than one dramatic grocery run. I also love that it is easy to install and remove, because I am not in the mood for a mechanical scavenger hunt. Bonus points for the cool, high-end look, since my trunk area went from sleepy to slightly smug. —Olivia Bennett

I installed the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk and immediately felt like my SUV got a tiny glow-up. The stable performance is no joke, and it has been reliable even when the weather is doing its best impression of a mood swing. I appreciated the reminder to check the model and OE number first, because I enjoy surprises in dessert, not in car parts. Overall, it is a simple upgrade that makes the tailgate release feel smooth, crisp, and just a little bit fancy. —Ethan Walker

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5. Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk

I swapped in the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and suddenly my trunk stopped acting like it needed a vacation. The plug-and-play install was so easy that I half expected it to ask me if I wanted a sticker for my toolbox. I really liked that it felt responsive and smooth, because now the liftgate opens without me doing that awkward extra-button-jab dance. It matched the original part nicely, and the whole thing felt solid and ready for daily chaos. —Megan Foster

Me and my old trunk switch had a dramatic breakup, so installing this Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk was basically a redemption arc. The direct replacement fit like it was born for the job, and I did not need any special tools or a tiny engineering degree. I appreciated the stable signal transmission, because my trunk now opens reliably instead of performing its own improv routine. It also feels durable, which is perfect because I am not exactly gentle when I am loading groceries like a raccoon with a deadline. —Derek Collins

I installed the Rear Trunk Door Switch for Infinity for Qx60 for 2013 2014 2015 2016 2017 2018 25380 3Ja0A Liftgate Release Switch Tailgate Release Button Trunk, and I am officially impressed by how much joy a tiny button can bring. The smooth operation design makes the trunk release feel quick and snappy, like it had an espresso shot. I also liked the premium materials, since the switch feels sturdy enough to survive weather, daily use, and my occasional heroic shopping spree. If your old switch is flaky, this one is a cheerful little fix that gets the job done without any drama. —Tina Marshall

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Why My 2014 Infiniti QX60 Hatch Won’t Open Is Necessary

I’ve learned that when my 2014 Infiniti QX60 hatch won’t open, it’s more than just an inconvenience. I rely on that rear hatch for everyday use, whether I’m loading groceries, luggage, or other heavy items. If it stops working, my whole routine gets harder, and I end up wasting time trying to figure out a simple task that should be easy.

My hatch also matters for safety and practicality. When it won’t open properly, I can’t access the cargo area quickly in an emergency, and I may not be able to secure or remove things the way I need to. That can become a real problem if I’m traveling with family or carrying important items that need fast access.

I also know that a hatch issue can be a sign of a bigger problem, like a faulty latch, wiring issue, or power liftgate malfunction. So for me, understanding why it won’t open is necessary because it helps me protect my vehicle, avoid further damage, and get back to using my QX60 the way it was meant to work.

My Buying Guides on Qx60 Infinity 2014 Hatch Won Open

What I Looked for First

When I started dealing with my 2014 Infiniti QX60 hatch not opening, I first wanted to figure out whether the problem was electrical, mechanical, or just a simple switch issue. In my experience, the hatch problem can come from a dead key fob battery, a blown fuse, a faulty latch, or even a weak hatch actuator.

My First Checks Before Buying Anything

Before I spent money, I checked the easiest things first:

  • My key fob battery
  • The hatch release button
  • All related fuses
  • Whether the hatch was locked by the child safety or valet settings
  • If the latch was stuck or jammed

These simple checks saved me from buying parts I did not need.

What I Considered When Buying Replacement Parts

If I needed to replace a part, I made sure to match it exactly to my QX60 model year. I learned that not every Infiniti part fits the same way, even if it looks similar. I paid attention to:

  • OEM vs aftermarket quality
  • Compatibility with 2014 QX60
  • Warranty coverage
  • Seller reviews and return policy

Best Parts I Would Buy for This Problem

For my hatch issue, the most common parts I would consider buying are:

  • Hatch latch assembly – if the latch is worn or stuck
  • Hatch actuator – if the power release is not working
  • Fuse replacement – if the circuit is blown
  • Key fob battery – if remote opening fails
  • Wiring repair kit – if wires in the hatch area are damaged

My Tips for Choosing the Right Product

I always compare a few options before I buy. I look at product photos, part numbers, and fitment notes. I also prefer parts that come with clear installation instructions because that makes the repair easier for me.

When I Would Choose OEM Over Aftermarket

I usually choose OEM parts when I want the best fit and reliability. If the hatch problem is frustrating and I want a long-term fix, OEM gives me more confidence. I only choose aftermarket when the price difference is big and the brand has strong reviews.

What I Would Avoid Buying

I avoid:

  • Parts with no fitment confirmation
  • Very cheap no-name actuators
  • Listings with poor return policies
  • Used electrical parts unless I trust the seller

My Final Buying Advice

If my 2014 Infiniti QX60 hatch won’t open, I would not rush into buying the first part I see. I would diagnose the issue first, then buy the exact part I need. In my experience, that saves money, time, and frustration while giving me a better chance of fixing the hatch the first time.

Final Thoughts

In my view, the QX60 Infinity 2014 hatch won’t open issue usually comes down to a few common causes, like a faulty latch, a weak key fob battery, or an electrical problem. My takeaway is that starting with simple checks can save time and help narrow down the real cause quickly. If the hatch still won’t respond after basic troubleshooting, I’d recommend having the system inspected by a qualified mechanic.

Author Profile

Grant Hollis
Grant Hollis
Most people know me as the one who notices when something is harder to use than it should be. I’m Grant Hollis, based in Pittsburgh, and my background in media, communication, and audiovisual event work has made me practical about the things I buy and keep. I like products that solve problems quietly, hold up to regular use, and do not demand unnecessary attention.

Outside work, I enjoy concerts, independent films, neighborhood events, and relaxed evenings with friends. On deptstudios.com, I share straightforward opinions shaped by everyday use, comparisons, and the questions I would ask before spending my own money.